VORTEX Cloud

VORTEX is VIVOTEK’s cloud-native video surveillance platform, built to secure a property without the cost and complexity of on-site servers or storage appliances. Cameras connect directly to the cloud for plug-and-play deployment, existing ONVIF-compatible cameras can bridge in through VORTEX Connect, and every site is managed remotely from a single platform with real-time AI analytics and natural-language search.

Rapid & cost-efficient deployment: plug-and-play setup brings systems online in minutes without extra storage devices, cutting costs while scaling from SMB to enterprise.

Centralised management & remote support: manage all devices and sites from a single platform, with cloud auto-updates (OTA) and remote troubleshooting.

AI-powered security & Think Search: benefit from customisable alerts and real-time AI analytics, combined with Think Search (VLM) for fast, natural-language event searches.

Optimised bandwidth & performance: efficient video transmission ensures high image quality with optimised bandwidth usage.

Business resilience: effortlessly manage existing cameras on VORTEX, or revert to ONVIF compliance to avoid vendor lock-in and scale without needing extra servers, with the peace of mind of an included warranty.

Hybrid cloud management: elevate existing physical security to a cloud-based solution without replacing any cameras. VSS and NVR deployments now connect seamlessly to VORTEX cloud for centralised control, remote configuration, and effortless troubleshooting from anywhere.

Platform Components

• VORTEX Security Cameras: direct-to-cloud cameras with built-in AI, available from 5MP to 12MP models for diverse environments, with optimised bandwidth for high-quality video at scale.
• VORTEX Connect (Bridge-to-Cloud): bridges existing ONVIF-compatible cameras to the cloud via a Core+ AI NVR or VSS, simplifying hybrid deployments while protecting your current camera investment.
• VORTEX AI Hub: centralises detection, deep search, incident reporting, and VLM-powered Think Search, automating workflows with continuous cloud updates.
• VORTEX Integration: integrates with third-party systems such as access control and retail solutions, for unified management across security and business operations.
• VORTEX Cybersecurity: built with enterprise-grade protection, including ISO 27001 certification and Smart Privacy features, to safeguard sensitive data and video assets.

Plans at a Glance

VORTEX is available as a Pre-bundle Package (camera plus a 1-year xPro licence) or as a standalone xPro, xStd, or xLite subscription, so the plan can be matched to the scale and features a deployment needs.

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